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  • MHA Care Home, Elmside, Hitchin

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  • MHA Care Home, Elmside, Hitchin

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  • MHA Care Home, Elmside, Hitchin

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69 places for residential and dementia care

Elmside Care Home
Elmside Walk
Hitchin, Stevenage
Hertfordshire, SG5 1HB

Tel: 01462 451737

Situated in the beautiful old market town of Hitchin, close to Stevenage, Elmside care home provides life-enhancing residential and dementia care for up to 69 older people.

We offer personalised care in a warm, supportive and safe environment. It’s a wonderfully calm and welcoming space, with a real community feel. We have single rooms, plus specialist care suites for couples.

Our 24-hour support ensures you continue to enjoy maximum independence with peace of mind, knowing that help is always at hand.


Rated 9.9/10 (carehome.co.uk reviews, May 2020) 


What makes Elmside special?

  • Warm, supportive and safe environment
  • Caring, professional and fully-trained staff
  • Regular trips and activities – from flower arranging to theme nights
  • Beautiful landscaped gardens 
  • Hair salon 
  • Home cooked meals

“The team at Elmside treat mum with kindness and respect and make her feel valued, not just as a resident but also as a person.” Independent review on carehome.co.uk


Where are we?

We’re in a quiet residential area in Hitchin and only a mile away from the town centre and train station. Elmside is well served by public transport and has a variety of amenities within walking distance including a swimming pool, local supermarkets, cafes and pubs.

The plot of land that Elmside is built on was sold to MHA by the local Moss family, well-known in Hitchin for their grocery stores. The Moss family home was replaced by a completely new two storey building, together with an adjacent retirement living with care community, Archers Court Retirement Living apartments.

Activities, trips and events

Our beautifully landscaped gardens and patios are lovely areas to relax and enjoy the sunshine. There’s also a chapel, a hair salon for a spot of pampering and our reminiscence room offers a familiar quiet place. And our coffee shop is the perfect place to get together with friends.

We’ve a schedule of events and optional activities, helping residents to explore their interests and discover new ones. There’s music therapy for our residents living with dementia, armchair exercises, gardening, baking, flower arranging, arts and crafts, bingo, quizzes, bible studies and church services. We also have a dedicated chaplain.

We often invite local entertainment in and our residents look forward to visits from the local nursery and pre-school. We also enjoy popular theme nights and regular day trips out.

Chaplaincy and pastoral care

We are proud to be supported by a dedicated Chaplain at Elmside, who offers pastoral support to all, whatever their beliefs.

Our Chaplain is in the home two days a week, providing a listening presence, companionship and one-to-one pastoral support for all residents, their friends and relatives, and staff members – irrespective of their beliefs – and organise worship for those who wish to participate. Where appropriate, residents are encouraged to maintain links with local faith communities.

Award winning music therapy

Elmside Care Home in Hitchin is committed to providing alternative therapies such as music therapy to help alleviate isolation and the symptoms for those living with dementia. Our trained therapist is funded by charitable donations. She spends a day each week at the home and interacts directly with residents through live music therapy sessions. This includes singing, playing simple percussion instruments or responding to musical cues in a one-to-one or group setting.  Take a look at our video to find out more about this life changing therapy.

Seize the day – unique and memorable opportunities

Funded through charitable support, every MHA care home also prides itself in being able to offer unique and memorable opportunities and activities for residents to quite literally help them 'seize the day'.

CQC Logo

CQC overall rating for Elmside

Good

21st Jul 2018

Privacy and independence, friendship and support - 24 hours a day

Elmside Care Home in Hitchin offers care and comfort, compassion and friendship. At the heart of all we offer is our assurance that you will be treated with the respect and dignity that we all deserve, and if you need anything at all, we’re here to help, 24 hours a day.

Whether in the privacy of your own room or relaxing in the company of your friends and neighbours, we will support you to spend your time doing the things you enjoy. Let us know if it’s music, a favourite newspaper, exercise or a spot of pampering at the salon. Landscaped gardens invite you to appreciate the fresh air, or tend the plants, if you wish. There’s a wide range of social events, so you never need to feel bored or lonely.

Elmside has the latest safety and security design features so you can live life to the full with peace of mind.

Residential care

Our residential care is all about providing a special kind of home from home. It’s our way of making sure your loved one continues to live life to its fullest and remains as independent as possible. It means they can get out and about when they want to, catch up with friends or pop to the shops, but with the added security and peace of mind that comes from knowing 24-hour support is available if they need it.

Our team are on hand to offer just the right amount of care, giving those who need it support with activities such as bathing, dressing and mealtimes.

Without having to worry about cooking meals, washing clothes or getting the hoover out, you’ll see your loved one truly enjoying life and exploring their full potential.

Residential dementia care

We’re proud to be recognised for our pioneering approach to dementia care, which is carefully built around each individual.

Our dementia facilities here are second to none, and specially designed to provide a reassuringly familiar, engaging and warm environment for those living with us. We have dementia friendly decor and bedroom doors have memory boxes to assist your loved one to find their room. Our dementia areas open into a secure and peaceful garden and we have dressing up areas around the home.

Residents enjoy music therapy and reminiscence activities, including doll therapy, designed to stimulate social interaction and alleviate the feeling of isolation associated with dementia.

Your room

We encourage our residents to furnish their own rooms as they wish. This could be as simple as hanging a couple of their favourite pictures on the wall, but they’re also welcome to bring their own comfy chair, or anything that makes them feel at home.

The most important thing is for everyone to feel comfortable, happy and settled. We have a choice of single rooms or specialist care suites designed for couples, enabling their differing care needs to be met. All our bedrooms have a full en suite wet room, with toilet and sink, and some rooms enjoy lovely garden views.

If your loved one enjoys catching up with the latest news, sport, chat shows or soaps, there’s a TV in their room and we have WiFi throughout the home.

Food and drink

Mealtimes are an important part of the day here, giving our residents the opportunity to get together and enjoy freshly prepared food in a relaxed restaurant-style environment. We always offer two meal options and our chefs will happily prepare something special if nothing on the menu appeals.

  • Freshly prepared meals, cooked by our in-house chef
  • All dietary and religious needs catered for
  • Locally sourced meats, fruit and vegetables where possible
  • Seasonal ingredients – menus change three times a year with input from residents
  • Specialist equipment and assistance as needed
  • Snacks and drinks available 24 hours a day
  • Home baking every day
  • Relatives welcome to join residents for meals

Our commitment to your wellbeing

Our highly-trained, dedicated members of staff will always be on hand to provide your care and support in the way that best suits you, in the comfort of your own room with en suite facilities.

We choose the people who work with us very carefully. They need to share our values and respect people, their life experience and personal choices.

We take pride in the cleanliness and maintenance of your home and provide a thorough and friendly cleaning service. Your personal washing will be carefully laundered and returned to you, clean and fresh.

More information

Sample menu

Reviews

Indicative fees for self-funding residents at Elmside Care Home, Hitchin

(1st April 2020 - 31st March 2021)

Residential care

Depending on the level of residential care required, gross weekly fees will range from:

£950.10 (Suite - en suite, low care needs) to a maximum of £1642.71 (Suite - Single Occupancy, high care needs)

Residential dementia care

Depending on the level of residential dementia care required, gross weekly fees will range from:

£1129.83 (Single en suite, low care needs) to a maximum of £1295.88 (Single en suite - Large, high care needs)

Elmside Care Home
Elmside Walk 
Hitchin, Stevenage
Hertfordshire, SG5 1HB

Tel: 01462 451737

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